J. Ofori Agboka – Expert Jury Member, Quality Mark Award
Specialization: People Experience & Technology
J. Ofori Agboka, VP of People Experience & Technology, Global Operations, leads worldwide HR initiatives and strategies across multiple operational areas, including Customer Service, Fulfillment, Transportation, Delivery, Global Stores, Employee Relations, Health and Safety, Robotics, and Staffing. His deep expertise in people experience and HR technology allows him to understand how innovative solutions can improve employee engagement, operational efficiency, and workforce well-being.
As an Expert Jury Member of the Quality Mark Award, J. Ofori Agboka evaluates nominees in the category of People Experience & HR Technology, ensuring that recognized organizations demonstrate excellence in leveraging technology and strategic HR practices to empower employees and enhance workplace performance.
His involvement underscores the Award’s commitment to highlighting leaders who prioritize human-centered innovation and foster a culture of excellence across global operations.











